The small details set top holiday homes apart. Learn how to enhance guest experience & boost bookings.
In a competitive rental market, great locations and stunning interiors aren’t enough—it’s the small details that turn a listing into a guest favorite. These details don’t just enhance the experience; they lead to better reviews, repeat bookings, and higher earnings.
So, what separates an average holiday home from one that’s always booked? Let’s explore the overlooked touches that make all the difference.
Guests form an opinion within seconds of stepping inside. Here’s how to make it unforgettable:
✅ A warm welcome: A personalized welcome note, fresh flowers, or a small local treat.
✅ Impeccable cleanliness: A spotless space shows professionalism and care.
✅ Mood-setting lighting: Soft, warm lighting makes the space feel cozy and inviting.
✅ Subtle scents: A light, fresh scent (think lavender or citrus) adds to the ambiance.
Why it matters: Guests associate small thoughtful touches with luxury and comfort, making them more likely to leave a glowing review.
The best holiday homes anticipate what guests might forget or didn’t know they needed.
Why it matters: Thoughtful amenities make guests feel at home and encourage them to choose your property over competitors.
A well-designed space doesn’t mean expensive renovations. It’s about smart, strategic choices.
🎨 Neutral, high-end finishes → Avoid overly trendy decor that dates quickly.
🛋️ Multi-functional furniture → A stylish sofa bed maximizes guest capacity.
🖼️ Local art or statement pieces → Creates a unique, memorable space.
🌿 Greenery & plants → Adds freshness and a sense of calm.
🕯️ Layered lighting → Warm lamps instead of harsh overhead lights.
Why it matters: Good design photographs well, attracts premium guests, and justifies higher nightly rates.
Even in a self-check-in property, service still matters.
✔ Seamless check-in: Clear instructions, keyless entry, or a friendly concierge service.
✔ Quick response times: Guests appreciate hosts who solve issues fast.
✔ Mid-stay check-in messages: A simple “Hope you’re enjoying your stay, let us know if you need anything!” builds trust.
✔ Late checkout option: Even an extra hour can create goodwill.
Why it matters: Exceptional service increases guest satisfaction, leading to repeat stays and better word-of-mouth marketing.
One 5-star review can influence dozens of future bookings.
🔹 Encourage feedback: A quick message after checkout reminds guests to leave a review.
🔹 Respond to reviews: A thoughtful response—even to negative ones—shows professionalism.
🔹 Fix common complaints: If guests mention the same issue (slow WiFi, hard mattress), it’s time to upgrade.
Why it matters: More positive reviews = higher rankings = more bookings = more income.
A successful holiday home isn’t just about location or price—it’s about the details that turn a good stay into a fantastic one.
✅ First impressions matter.
✅ Thoughtful amenities enhance the experience.
✅ Design and service elevate your property’s value.
✅ Reviews drive long-term success.
The best part? You don’t have to do it alone. We specialize in maximizing rental potential by refining every detail—so you get more bookings, better reviews, and higher income.
📩 Want to elevate your property? Contact us today!
Get in touch with our team to unlock your property's full earning potential.